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SQLVDI error

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Topic

muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-05 : 17:24:59

Hi guys noticed this error on the event log, when the backups ran. Did some research on google, seems others are having the same issue, was wonderng if there others that came across this and did you find a solution?

Event Type: Error
Event Source: SQLVDI
Event Category: None
Event ID: 1
Date: 1/5/2009
Time: 12:29:05 PM
User: N/A
Computer: GCSQL
Description:
SQLVDI: Loc=CVDS::Cleanup. Desc=Release(ClientAliveMutex). ErrorCode=(288)Attempt to release mutex not owned by caller.
. Process=1400. Thread=5664. Client. Instance=. VD=.

tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-01-05 : 17:31:03

Why are you using Netbackup to backup the SQL databases?

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

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muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-05 : 17:52:01

Well actually I'm not the one who handles that part, our Network Admin was asking me to inquire about it. I know he uses Backup Exec as our backup system.

tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-01-05 : 18:26:37

Ideally you should be using SQL Server to backup the SQL databases and then Netbackup to sweep those files to tape.

Have you checked with the vendor to see if there is a hotfix available for this? It isn't a SQL Server issue.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

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muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-05 : 18:32:20

Yes but our Network Admin had decided to tak that on.

muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-05 : 18:40:31

Well when I googled it I found out others had the same issue, here is the fix that I fould

http://support.microsoft.com/default.aspx?scid=kb;en-us;934396

tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-01-05 : 19:35:33

Interesting, apply it and let us know how it goes so that we have this information for future posters.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

Subscribe to my blog

muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-06 : 13:14:07

yeah we are going to try it on the test to see how it does

muzzettemm
Posting Yak Master

212 Posts

Posted - 2009-01-06 : 15:46:11

Apparently Sp3 is the answer, so we will install it on the test and see what happens, I will give you an update on what happens