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AskSQLTeam
Ask SQLTeam Question

0 Posts

Posted - 2002-01-23 : 08:34:30
Peggy writes "We have 2 NT servers running SQL 7.0 and using SQL Mail successfully. One has Outlook 98 one has Outlook 2000. We have an Exchange Server. We are builing a Win2000 Server with SQL 7.0 and Outlook 2000 but we get a MAPI logon error (16389) and cannot find where the problem is - it is configured the same as the other NT SQL servers. No lsiting in MS for that MAPI error (exact message - Error 22030 MAPI Error 16389 MAPILogonEx failed due to 16839. Outlook connects and sends mail fine from SQL profile."

JamesH
Posting Yak Master

149 Posts

Posted - 2002-01-23 : 11:14:01
First thing. Logon to the server as the Mail client logon.

Example:
1. I logon to server A as Svc_SQLServer
2. I configure a Mail Profile (BTW Svc_SQLServer's mailbox is SQLServer) and set it as default. I usually rename the profile to SQLServer as well.
3. Svc_SQLServer is also running MSSQL Server & SQLAgent Services.
4. I stop and re-start MSSQLServer and then configure the mail client. You should now see the SQLServer mail profile in your drop down.


I think the critical piece that I've seen that is missed the most is making sure that you're logged in as the mail client (Step 1) when you set up the Outlook Profile.


Hope this helps,

JamesH

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chadmat
The Chadinator

1974 Posts

Posted - 2002-01-23 : 12:12:17
This usually indicates a mapi32.dll mismatch.



1. Check system for all mapi32.dll's.

2. Should have two: one in \winnt\system32 and the other in \Program
Files\Common Files\System\Mapi\1033\NT

3. For Outlook 2000, both should be 128KB in size. The one in \winnt\system32 will probably be 861KB and dated 10/31/99.

4. Rename the large mapi32.dll and copy the small one from the
Program Files folder.

5. Should now able to start SQL Mail.


HTH
-Chad

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