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 Cannot install any version of SQL Server
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Ingo40
Starting Member

Sweden
5 Posts

Posted - 07/20/2009 :  04:47:01  Show Profile  Reply with Quote
Hello!
I have a new Dell Studio 1555 with Vista Home Premium 64-bit.
I hav tried for hours to intall different versions of SQL Server, but it does not install.
My latest attemt was with Enterprise Evaluation and when looking in the log file I saw an error code of -2068643839.

Can anybody help?

Ingemar

Mangal Pardeshi
Posting Yak Master

India
110 Posts

Posted - 07/20/2009 :  04:54:36  Show Profile  Visit Mangal Pardeshi's Homepage  Reply with Quote
Ingemar,

see - http://support.microsoft.com/kb/955396

Mangal Pardeshi
http://mangalpardeshi.blogspot.com
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Ingo40
Starting Member

Sweden
5 Posts

Posted - 07/20/2009 :  07:56:42  Show Profile  Reply with Quote
Thanks for your answer. I have looked in the KB but did not find anything that I could use.
1. My first attempt was to install SQL Server Express with advanced services, and in that detail log I noticed that Windows Installer was not correct.
2. Then I tried to re-install Windows Installer x64 version but I got an error message that it did not fit my computer.
I also have a SQL Server 2005 Compact Edition that I have tried to uninstall, and got a error message that there were system principles that prevented me from unintalling in spite of me beeing administrator.

Do I have to reinstall the operating system?

Ingemar
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SwePeso
Patron Saint of Lost Yaks

Sweden
29910 Posts

Posted - 07/20/2009 :  08:07:11  Show Profile  Visit SwePeso's Homepage  Reply with Quote
You can install the Express Edition or Developer Edition with no problem on Vista Home.
But you HAVE to add yourself in the window for authorities, because local administrator is not automatically added with Vista and later.

And add latest latest service pack before running.



N 56°04'39.26"
E 12°55'05.63"

Edited by - SwePeso on 07/20/2009 08:07:46
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Ingo40
Starting Member

Sweden
5 Posts

Posted - 07/20/2009 :  08:44:30  Show Profile  Reply with Quote
Peso!
What window for authorities do you mean?
Ingemar
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SwePeso
Patron Saint of Lost Yaks

Sweden
29910 Posts

Posted - 07/20/2009 :  09:17:51  Show Profile  Visit SwePeso's Homepage  Reply with Quote
In one of the installations windows/screens during installation, you have to click a button named "ADD" or similar, if you want to add the current user to the administrator group of SQL Server.
This was done automatically before, but since VISTA, this is not done automatically due to the higher security.



N 56°04'39.26"
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Ingo40
Starting Member

Sweden
5 Posts

Posted - 07/20/2009 :  15:37:14  Show Profile  Reply with Quote
Again I tried to install and got the following error in the detail log:

2009-07-20 21:14:46 Slp: Running Action: Install_SqlSupport_Cpu64_Action
2009-07-20 21:14:46 Slp: Target package: "c:\8751f757906abcb7df7096bfcfd234aa\x64\setup\SqlSupport.msi"
2009-07-20 21:14:51 Slp: InstallPackage: MsiInstallProduct returned the result code 1603.
2009-07-20 21:14:52 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_
2009-07-20 21:14:52 Slp: Sco: Unable to write hklm registry key SOFTWARE\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Microsoft_Microsoft SQL Server.reg_, Win32 error 2
2009-07-20 21:14:52 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Microsoft_Windows_CurrentVersion_Uninstall.reg_
2009-07-20 21:14:52 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Microsoft_MSSQLServer.reg_
2009-07-20 21:14:52 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\Microsoft SQL Server to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Wow6432Node_Microsoft_Microsoft SQL Server.reg_
2009-07-20 21:14:53 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Wow6432Node_Microsoft_Windows_CurrentVersion_Uninstall.reg_
2009-07-20 21:14:53 Slp: Sco: Attempting to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Wow6432Node_Microsoft_MSSQLServer.reg_
2009-07-20 21:14:53 Slp: Sco: Unable to write hklm registry key SOFTWARE\Wow6432Node\Microsoft\MSSQLServer to file C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090720_211338\Registry_SOFTWARE_Wow6432Node_Microsoft_MSSQLServer.reg_, Win32 error 2
2009-07-20 21:14:54 Slp:
2009-07-20 21:14:54 Slp: Watson bucket for Msi based failure has been created
2009-07-20 21:14:54 Slp: No retry-able MSI return code detected.
2009-07-20 21:14:54 Slp: Checkpoint: INSTALL_SQLSUPPORT_CPU64_ACTION
2009-07-20 21:14:54 Slp: Completed Action: Install_SqlSupport_Cpu64_Action, returned False
2009-07-20 21:14:54 Slp: Error: Action "Install_SqlSupport_Cpu64_Action" failed during execution.

Can anyone what is wrong?

Ingemar
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SwePeso
Patron Saint of Lost Yaks

Sweden
29910 Posts

Posted - 07/20/2009 :  15:40:36  Show Profile  Visit SwePeso's Homepage  Reply with Quote
Do you also have Visual Studio installed?

quote:
To workaround this issue:
1. Go to Add/Remove Programs
2. Select Show updates
3. Remove VS Shell update KB945140
4. Install SQL BIDS



N 56°04'39.26"
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SwePeso
Patron Saint of Lost Yaks

Sweden
29910 Posts

Posted - 07/20/2009 :  15:41:25  Show Profile  Visit SwePeso's Homepage  Reply with Quote
quote:
Used a Microsoft Support Incident to get to the bottom of this one.

Being a member of the Administrators group on install machine I assumed is was NOT a permissions problem.

Appears the installer was trying to read registry subkeys that had no access permissions at all (yep, not for Administrators Group, Creator/Owner, etc), or at least not any that could be seen. Solution was to find the failing subkeys in the install log and reset child key permissions.

As the keys could not be accessed had to take ownership of subkeys at the parent level.

Thanks



N 56°04'39.26"
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Ingo40
Starting Member

Sweden
5 Posts

Posted - 07/20/2009 :  16:42:25  Show Profile  Reply with Quote
I have installed Visual Web Developer and I have Update KB945140
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