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 Application Error for LaserFiche Db
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jukboxx111
Starting Member

USA
2 Posts

Posted - 06/10/2014 :  12:38:39  Show Profile  Reply with Quote
Hi. I am relatively new to SQL 2012. I am receiving the following error on a daily basis. I no longer receive support for LaserFiche so that is my first dilemma. But I also need to try to figure out how to stop LF from creating this error:

Log Name: Application
Source: LFS
Date: 6/10/2014 9:06:06 AM
Event ID: 10064
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MYSERVER
Description:
Error deleting an electronic document volume data file. Volume ID: 12 Store ID: 4 Path: D:\Laserfiche Database\LAHABRA-1\e00\00\00\00000004.* Error 3: %%3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LFS" />
<EventID Qualifiers="0">10064</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-10T16:06:06.000000000Z" />
<EventRecordID>1022194</EventRecordID>
<Channel>Application</Channel>
<Computer>MYSERVER</Computer>
<Security />
</System>
<EventData>
<Data>12</Data>
<Data>4</Data>
<Data>D:\Laserfiche Database\LAHABRA-1\e00\00\00\00000004.*</Data>
<Data>3</Data>
</EventData>
</Event>

The file that the error refers to no longer exists and there are 3 more errors that are similar except they are referring to different files from the same folder.

Any ideas on this one?

Jukboxxx111
Self Server

tkizer
Almighty SQL Goddess

USA
36938 Posts

Posted - 06/10/2014 :  12:45:17  Show Profile  Visit tkizer's Homepage  Reply with Quote
This is an application-specific error, so we are unable to help right off the bat. But we can help you track it down. If the timing of the error is predictable, then run a Profiler or better yet a server-side trace to see what is leading up to the error. I would bet it's an issue on the application server side since it's referring to a file, and furthermore I would bet it's an issue with the application code and not with the SQL code.

Tara Kizer
SQL Server MVP since 2007
http://weblogs.sqlteam.com/tarad/
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jukboxx111
Starting Member

USA
2 Posts

Posted - 06/10/2014 :  14:14:56  Show Profile  Reply with Quote
quote:
Originally posted by tkizer

...I would bet it's an issue with the application code and not with the SQL code.

Tara Kizer
SQL Server MVP since 2007
http://weblogs.sqlteam.com/tarad/



Yes that is a fact. I pulled the error from the Event Viewer\Windows Logs\Application tab. The error is happening as you said predictably every 10 minutes and has done so since we had LaserFiche moved to this server in March. I will be looking into the server-side trace. Thanks for your response and I will update this post when I have some clarity.

Thanks for your response.

mbratton
Self Server
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