event 3409 and 8313 - SQL Server Forums

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event 3409 and 8313

Author

Topic

aki123
Starting Member

20 Posts

Posted - 2007-08-21 : 04:17:05

hi

on server 2000 sp4 i have
crm work on 2005 express
erp on prevasive
backup exec on sql 2000

in event viewer i see events 3409 and 8313
i expireance slow performance almost every morning
try to restart some services, but most of the time
only restart to the server help.
then the server work normaly.

all those issues start after upgrade backupexec from 9 to 9.1
then it seems that my application db moved from named instance
to the defualt one. yet the application workes fine.

any info will be fine

thanks

rmiao
Master Smack Fu Yak Hacker

7266 Posts

Posted - 2007-08-21 : 22:34:11

They are not sql error. Did you check cpu and memory usage? What kind of server you have? How about server load?

aki123
Starting Member

20 Posts

Posted - 2007-08-22 : 01:50:29

hi rmiao

ho how come they are no sql error?

event id: 3409 source: mssqlserver
Performance counter shared memory setup failed with error -1. Reinstall sqlctr.ini for this instance, and ensure that the instance login account has correct registry permissions.

right this morning, i came and saw they cpu work harder then usual.
i stop backup exec services and it work as usual.
by work harder i mean jumping from 20% to 80% and sometime stock on 100%. usual is 10% to 60% no 100 is showing.

its ibm xserver 225 2.5g mega ram os is 2000 sp4
yet think its backup exec issue.
i can re-install backup exec, but i just wonder
backup exec use sql, those it matter to me, as admin?

thanks

aki123
Starting Member

20 Posts

Posted - 2007-08-22 : 02:28:06

one thing to mentioned

this event logs every reebot of the server.

tahnks

rmiao
Master Smack Fu Yak Hacker

7266 Posts

Posted - 2007-08-22 : 15:13:11

It's OS can't read .ini file properly, and 3409 will not affect sql performance. High cpu usage is caused by backup exec in your case, check with vendor.

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