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bogey
Posting Yak Master

166 Posts

Posted - 2007-12-14 : 08:18:54
Can anyone recommend an Action Request system/sofware. We have a system that lets our end users enter help tickets but it not what I'd call the most user friendly.

thanks.

Michael Valentine Jones
Yak DBA Kernel (pronounced Colonel)

7020 Posts

Posted - 2007-12-14 : 09:53:24
Issue tracking system
http://en.wikipedia.org/wiki/Issue_tracking_system

Comparison of issue tracking systems
http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems


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jhermiz

3564 Posts

Posted - 2007-12-14 : 10:17:06
quote:
Originally posted by Michael Valentine Jones

Issue tracking system
http://en.wikipedia.org/wiki/Issue_tracking_system

Comparison of issue tracking systems
http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems


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QuikFix!

Weblog -- [url]http://weblogs.sqlteam.com/jhermiz[/url]
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spirit1
Cybernetic Yak Master

11752 Posts

Posted - 2007-12-14 : 10:20:09


_______________________________________________
Causing trouble since 1980
blog: http://weblogs.sqlteam.com/mladenp
SSMS Add-in that does a few things: www.ssmstoolspack.com <- new version out
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bogey
Posting Yak Master

166 Posts

Posted - 2007-12-14 : 14:18:01
Your losing me here :( Is QuckFix a program ??
quote:
Originally posted by spirit1



_______________________________________________
Causing trouble since 1980
blog: http://weblogs.sqlteam.com/mladenp
SSMS Add-in that does a few things: www.ssmstoolspack.com <- new version out

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spirit1
Cybernetic Yak Master

11752 Posts

Posted - 2007-12-14 : 14:19:15
if i'm not mistaken, QuikFix is a trace issue program Jon wrote for his company.

_______________________________________________
Causing trouble since 1980
blog: http://weblogs.sqlteam.com/mladenp
SSMS Add-in that does a few things: www.ssmstoolspack.com <- new version out
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Michael Valentine Jones
Yak DBA Kernel (pronounced Colonel)

7020 Posts

Posted - 2007-12-14 : 14:36:11
Quick Fix Synthetic Urine
http://www.quickfixurine.com/?gclid=CLK1rtHCqJACFQe0HgodiG_IPg



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jezemine
Master Smack Fu Yak Hacker

2886 Posts

Posted - 2007-12-14 : 18:09:39
quote:
Originally posted by Michael Valentine Jones

Quick Fix Synthetic Urine
http://www.quickfixurine.com/?gclid=CLK1rtHCqJACFQe0HgodiG_IPg



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"What could be funnier than dousing your roommates bed with urine?"

dunno. drawing a blank here...


elsasoft.org
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Michael Valentine Jones
Yak DBA Kernel (pronounced Colonel)

7020 Posts

Posted - 2007-12-14 : 18:15:34
quote:
Originally posted by jezemine

quote:
Originally posted by Michael Valentine Jones

Quick Fix Synthetic Urine
http://www.quickfixurine.com/?gclid=CLK1rtHCqJACFQe0HgodiG_IPg



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"What could be funnier than dousing your roommates bed with urine?"

dunno. drawing a blank here...


elsasoft.org


"Pranks
What could be funnier than dousing your roommates bed with urine? Not much! Doing it with fake urine will reduce the chance of getting your ass beat! This synthetic urine is healthy and doesnt contain the nasty toxins human urine does."


So how is your roommate going to know it's fake, and why would that be less likely to get you an ass beating?






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jhermiz

3564 Posts

Posted - 2007-12-14 : 19:22:36
quote:
Originally posted by Michael Valentine Jones

quote:
Originally posted by jezemine

quote:
Originally posted by Michael Valentine Jones

Quick Fix Synthetic Urine
http://www.quickfixurine.com/?gclid=CLK1rtHCqJACFQe0HgodiG_IPg



CODO ERGO SUM



"What could be funnier than dousing your roommates bed with urine?"

dunno. drawing a blank here...


elsasoft.org


"Pranks
What could be funnier than dousing your roommates bed with urine? Not much! Doing it with fake urine will reduce the chance of getting your ass beat! This synthetic urine is healthy and doesnt contain the nasty toxins human urine does."


So how is your roommate going to know it's fake, and why would that be less likely to get you an ass beating?






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I cant stop laughing mvj that was hillarious. on a serious note yes quikfix is help desk tracking i wrote it and might be able to help you. shoot me an email if youd like...

Weblog -- [url]http://weblogs.sqlteam.com/jhermiz[/url]
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