error message installing SQL Server 2005 tools

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error message installing SQL Server 2005 tools

Author

Topic

ecwannabe
Starting Member

1 Post

Posted - 2006-04-19 : 08:46:18

I'm receiving an error when installing SQL Server 2005 tools. It occurs on the SqlSupport.msi file. I'm running Windows XP, service pack 2, logging on as administrator. I've checked all the permissions and can't find anything wrong, but I keep getting the error: "The installation of D:\Setup\SqlSupport.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted." in my event viewer

The complete log is below:

=== Verbose logging started: 4/19/2006 7:17:25 Build type: SHIP UNICODE 3.01.4000.2435 Calling process: D:\setup.exe ===
MSI (c) (88:A4) [07:17:25:690]: Resetting cached policy values
MSI (c) (88:A4) [07:17:25:690]: Machine policy value 'Debug' is 0
MSI (c) (88:A4) [07:17:25:690]: ******* RunEngine:
******* Product: D:\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (c) (88:A4) [07:17:25:690]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (88:A4) [07:17:25:690]: Grabbed execution mutex.
MSI (c) (88:A4) [07:17:25:730]: Cloaking enabled.
MSI (c) (88:A4) [07:17:25:730]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (88:A4) [07:17:25:750]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (34:FC) [07:17:25:770]: Grabbed execution mutex.
MSI (s) (34:D4) [07:17:25:770]: Resetting cached policy values
MSI (s) (34:D4) [07:17:25:770]: Machine policy value 'Debug' is 0
MSI (s) (34:D4) [07:17:25:770]: ******* RunEngine:
******* Product: D:\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (s) (34:D4) [07:17:25:820]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (34:D4) [07:17:25:840]: File will have security applied from OpCode.
MSI (s) (34:D4) [07:17:40:221]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Setup\SqlSupport.msi' against software restriction policy
MSI (s) (34:D4) [07:17:40:221]: Note: 1: 2263 2: DigitalSignature 3: -2147287010
MSI (s) (34:D4) [07:17:40:221]: The installation of D:\Setup\SqlSupport.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted.

MSI (s) (34:D4) [07:17:40:221]: Note: 1: 1718 2: C:\WINDOWS\Installer\d8354.msi
MSI (s) (34:D4) [07:17:40:221]: MainEngineThread is returning 1625
MSI (c) (88:A4) [07:17:40:231]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:A4) [07:17:40:231]: MainEngineThread is returning 1625
=== Verbose logging stopped: 4/19/2006 7:17:40 ===

If anyone has any suggestions, or has seen this before, please help.

Thanks.

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