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Re-installation problem

Author

Topic

missrao
Starting Member

4 Posts

Posted - 2006-02-27 : 00:01:23

Hi all,

I uninstalled SQL Server 2000 from XP because it kept turning the service off on it's own. Now I can't reinstall it. The installation program starts up, lets me click through the first two screens, 'demo shield' or something pops up, then nothing. The processes are in task manager, but they aren't actively running. The installation seems to go off to la-la land and never comes back. Any ideas? I've cleaned my registry and tried installing it from two different cds. I did a search, but can't find any stories about this particular problem. There are three related processes in task manager: wowexec.exe, setupsql.exe, & sqlstp.exe. I don't get any error messages, it just goes to sleep on me!

Thank you very much for any ideas.

Miss Rao

JoeNak
Constraint Violating Yak Guru

292 Posts

Posted - 2006-02-27 : 08:55:09

SQL does log installation (see #13).
http://www.mssqlcity.com/Articles/Adm/installation_troubleshooting.htm

activecrypt
Posting Yak Master

165 Posts

Posted - 2006-02-28 : 00:44:10

Hi,
you will have to delete installation folders explicitly from the program fiels folder , clean the registry in HKEY_LOCAL_MACHINE , HKEY_CURRENT_USER,HKEY_USERS(.default) and refer ERROR LOG in %windir% folder.

HTH
Regards

Andy Davis
Sql Shield Team
--------------------------------------------
SQL Server Encryption Software
http://www.sql-shield.com

missrao
Starting Member

4 Posts

Posted - 2006-03-01 : 21:09:41

Thank you both! I deleted the related keys in HKEY_LOCAL_MACHINE , HKEY_CURRENT_USER,HKEY_USERS(.default), deleted the old installation folder, and shut down IIS and some other web-related services, and it worked! :)

activecrypt
Posting Yak Master

165 Posts

Posted - 2006-03-03 : 02:07:37

You are most welcome.

Andy Davis
Sql Shield Team
--------------------------------------------
SQL Server Encryption Software
http://www.sql-shield.com

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