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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 13:31:27
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Hello,I hope this is the right place to post. I have zero experience with SQL and I googled my work's program error and found this place. My work is running Lytec 2007. It's unsupported by the Lytec Tech people because they want us to buy their new version. So anyway, we have the Multi User program and Lytec is installed on 3 computers. My computer is also the server. A few days ago I tried to print something in Lytec. I got this error:Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.I restarted the computer, but still got the error. Nothing has changed or been updated in Lytec. The weird thing is computer #3 prints just fine, but my computer and computer #2 get this error. Occasionally, if we try printing 5+ times, we get lucky and the document will print despite the error. Can anyone help me fix this?Here is the full report:An error has occurred. If you need to report this error, please be sure to include all information in this dialog.Time of Error: 11/16/2009 10:17:28 AMProgram Version: Multi UserServer: SERVER\LYTEC_SQLClient: serverClient OS: 5.1.2600, SP 3.0 (Service Pack 3), Product Type 1, Platform 2, Suite: 256Client Processor: Intel 15 r-0x00000303 (Count/Active 2/0x00000003)Connection: Holmes ChiropracticTable: Billing DetailOperation: Open TableError Numbers: 0x80040E14, 0x00000C14, 0x0000025DError Code: 42000Short Error:Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.Error:Source: Microsoft OLE DB Provider for SQL ServerDescription: Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.Error Message: IDispatch error #3092Loaded Modules:Exception 1: 0Exception 1 Flag: 0Exception 1 Address: 0x7C812AFBModules in Stack: Module: Lytec.exe Base: 0x00400000 Size: 8077312 Path: C:\Lytec 2007\Lytec.exe Version: 13.3.2.1 Module: ntdll.dll Base: 0x7C900000 Size: 729088 Path: C:\WINDOWS\system32\ntdll.dll Version: 5.1.2600.5755 Module: kernel32.dll Base: 0x7C800000 Size: 1007616 Path: C:\WINDOWS\system32\kernel32.dll Version: 5.1.2600.5781 Module: Secur32.dll Base: 0x77FE0000 Size: 69632 Path: C:\WINDOWS\system32\Secur32.dll Version: 5.1.2600.5834 Module: ADVAPI32.dll Base: 0x77DD0000 Size: 634880 Path: C:\WINDOWS\system32\ADVAPI32.dll Version: 5.1.2600.5755 Module: RPCRT4.dll Base: 0x77E70000 Size: 598016 Path: C:\WINDOWS\system32\RPCRT4.dll Version: 5.1.2600.5795 Module: WININET.dll Base: 0x771B0000 Size: 696320 Path: C:\WINDOWS\system32\WININET.dll Version: 6.0.2900.5880 Module: CRYPT32.dll Base: 0x77A80000 Size: 610304 Path: C:\WINDOWS\system32\CRYPT32.dll Version: 5.131.2600.5512 Module: MSASN1.dll Base: 0x77B20000 Size: 73728 Path: C:\WINDOWS\system32\MSASN1.dll Version: 5.1.2600.5875 Module: msvcrt.dll Base: 0x77C10000 Size: 360448 Path: C:\WINDOWS\system32\msvcrt.dll Version: 7.0.2600.5512 Module: USER32.dll Base: 0x7E410000 Size: 593920 Path: C:\WINDOWS\system32\USER32.dll Version: 5.1.2600.5512 Module: GDI32.dll Base: 0x77F10000 Size: 299008 Path: C:\WINDOWS\system32\GDI32.dll Version: 5.1.2600.5698 Module: OLEAUT32.dll Base: 0x77120000 Size: 569344 Path: C:\WINDOWS\system32\OLEAUT32.dll Version: 5.1.2600.5512 Module: ole32.dll Base: 0x774E0000 Size: 1298432 Path: C:\WINDOWS\system32\ole32.dll Version: 5.1.2600.5512 Module: SHLWAPI.dll Base: 0x77F60000 Size: 483328 Path: C:\WINDOWS\system32\SHLWAPI.dll Version: 6.0.2900.5512 Module: MPR.dll Base: 0x71B20000 Size: 73728 Path: C:\WINDOWS\system32\MPR.dll Version: 5.1.2600.5512 Module: VERSION.dll Base: 0x77C00000 Size: 32768 Path: C:\WINDOWS\system32\VERSION.dll Version: 5.1.2600.5512 Module: MFC80.DLL Base: 0x781D0000 Size: 1110016 Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80.DLL Version: 8.0.50727.762 Module: MSVCR80.dll Base: 0x78130000 Size: 634880 Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll Version: 8.0.50727.3053 Module: comdlg32.dll Base: 0x763B0000 Size: 299008 Path: C:\WINDOWS\system32\comdlg32.dll Version: 6.0.2900.5512 Module: COMCTL32.dll Base: 0x5D090000 Size: 630784 Path: C:\WINDOWS\system32\COMCTL32.dll Version: 5.82.2900.5512 Module: SHELL32.dll Base: 0x7C9C0000 Size: 8482816 Path: C:\WINDOWS\system32\SHELL32.dll Version: 6.0.2900.5622 Module: WINSPOOL.DRV Base: 0x73000000 Size: 155648 Path: C:\WINDOWS\system32\WINSPOOL.DRV Version: 5.1.2600.5512 Module: WS2_32.dll Base: 0x71AB0000 Size: 94208 Path: C:\WINDOWS\system32\WS2_32.dll Version: 5.1.2600.5512 Module: WS2HELP.dll Base: 0x71AA0000 Size: 32768 Path: C:\WINDOWS\system32\WS2HELP.dll Version: 5.1.2600.5512 Module: MSVCP80.dll Base: 0x7C420000 Size: 552960 Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll Version: 8.0.50727.3053 Module: comctl32.dll Base: 0x773D0000 Size: 1060864 Path: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll Version: 6.0.2900.5512 Module: MFC80ENU.DLL Base: 0x5D360000 Size: 57344 Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL Version: 8.0.50727.762 Module: DatabaseInterface 2007.dll Base: 0x10000000 Size: 2236416 Path: C:\Lytec 2007\DatabaseInterface 2007.dll Version: 2.0.0.1 Module: ODBC32.dll Base: 0x74320000 Size: 249856 Path: C:\WINDOWS\system32\ODBC32.dll Version: 3.525.1132.0 Module: odbcint.dll Base: 0x012B0000 Size: 94208 Path: C:\WINDOWS\system32\odbcint.dll Version: 3.525.1132.0 Module: uxtheme.dll Base: 0x5AD70000 Size: 229376 Path: C:\WINDOWS\system32\uxtheme.dll Version: 6.0.2900.5512 Module: CLBCATQ.DLL Base: 0x76FD0000 Size: 520192 Path: C:\WINDOWS\system32\CLBCATQ.DLL Version: 2001.12.4414.700 Module: COMRes.dll Base: 0x77050000 Size: 806912 Path: C:\WINDOWS\system32\COMRes.dll Version: 2001.12.4414.700 Module: msado15.dll Base: 0x4DE10000 Size: 536576 Path: C:\Program Files\Common Files\System\ado\msado15.dll Version: 2.81.1132.0 Module: MSDART.DLL Base: 0x765B0000 Size: 151552 Path: C:\WINDOWS\system32\MSDART.DLL Version: 2.81.1132.0 Module: xpsp2res.dll Base: 0x016D0000 Size: 2904064 Path: C:\WINDOWS\system32\xpsp2res.dll Version: 5.1.2600.5512 Module: OLEDB32.DLL Base: 0x73160000 Size: 487424 Path: C:\Program Files\Common Files\System\OLE DB\OLEDB32.DLL Version: 2.81.1132.0 Module: OLEDB32R.DLL Base: 0x75350000 Size: 69632 Path: C:\Program Files\Common Files\System\OLE DB\OLEDB32R.DLL Version: 2.81.1132.0 Module: sqloledb.dll Base: 0x4DD00000 Size: 528384 Path: C:\Program Files\Common Files\System\Ole DB\sqloledb.dll Version: 2000.85.1132.0 Module: MSDATL3.dll Base: 0x60E30000 Size: 94208 Path: C:\Program Files\Common Files\System\Ole DB\MSDATL3.dll Version: 2.81.1132.0 Module: NETAPI32.dll Base: 0x5B860000 Size: 348160 Path: C:\WINDOWS\system32\NETAPI32.dll Version: 5.1.2600.5694 Module: comsvcs.dll Base: 0x76620000 Size: 1294336 Path: C:\WINDOWS\system32\comsvcs.dll Version: 2001.12.4414.702 Module: colbact.DLL Base: 0x75130000 Size: 81920 Path: C:\WINDOWS\system32\colbact.DLL Version: 2001.12.4414.700 Module: MTXCLU.DLL Base: 0x750F0000 Size: 77824 Path: C:\WINDOWS\system32\MTXCLU.DLL Version: 2001.12.4414.706 Module: WSOCK32.dll Base: 0x71AD0000 Size: 36864 Path: C:\WINDOWS\system32\WSOCK32.dll Version: 5.1.2600.5512 Module: CLUSAPI.DLL Base: 0x76D10000 Size: 73728 Path: C:\WINDOWS\system32\CLUSAPI.DLL Version: 5.1.2600.5512 Module: RESUTILS.DLL Base: 0x750B0000 Size: 73728 Path: C:\WINDOWS\system32\RESUTILS.DLL Version: 5.1.2600.5512 Module: USERENV.dll Base: 0x769C0000 Size: 737280 Path: C:\WINDOWS\system32\USERENV.dll Version: 5.1.2600.5512 Module: DBNETLIB.DLL Base: 0x6D4F0000 Size: 110592 Path: C:\WINDOWS\system32\DBNETLIB.DLL Version: 2000.85.1132.0 Module: security.dll Base: 0x71F80000 Size: 16384 Path: C:\WINDOWS\system32\security.dll Version: 5.1.2600.5512 Module: msv1_0.dll Base: 0x77C70000 Size: 151552 Path: C:\WINDOWS\system32\msv1_0.dll Version: 5.1.2600.5876 Module: cryptdll.dll Base: 0x76790000 Size: 49152 Path: C:\WINDOWS\system32\cryptdll.dll Version: 5.1.2600.5512 Module: iphlpapi.dll Base: 0x76D60000 Size: 102400 Path: C:\WINDOWS\system32\iphlpapi.dll Version: 5.1.2600.5512 Module: ntdsapi.dll Base: 0x767A0000 Size: 77824 Path: C:\WINDOWS\system32\ntdsapi.dll Version: 5.1.2600.5512 Module: DNSAPI.dll Base: 0x76F20000 Size: 159744 Path: C:\WINDOWS\system32\DNSAPI.dll Version: 5.1.2600.5625 Module: WLDAP32.dll Base: 0x76F60000 Size: 180224 Path: C:\WINDOWS\system32\WLDAP32.dll Version: 5.1.2600.5512 Module: DBmsLPCn.dll Base: 0x74CD0000 Size: 32768 Path: C:\WINDOWS\system32\DBmsLPCn.dll Version: 2000.80.2039.0 Module: MSVCR71.dll Base: 0x7C340000 Size: 352256 Path: C:\Lytec 2007\MSVCR71.dll Version: 7.10.3052.4 Module: SQLOLEDB.RLL Base: 0x01CD0000 Size: 61440 Path: C:\Program Files\Common Files\System\Ole DB\SQLOLEDB.RLL Version: 2000.85.1132.0 Module: msadrh15.dll Base: 0x4CA30000 Size: 57344 Path: C:\Program Files\Common Files\System\ado\msadrh15.dll Version: 2.81.1132.0 Module: mrscn.dll Base: 0x01F80000 Size: 1961984 Path: C:\Lytec 2007\mrscn.dll Module: ACE32.DLL Base: 0x12170000 Size: 856064 Path: C:\Lytec 2007\ACE32.DLL Version: 7.10.0.11 Module: oledlg.dll Base: 0x7DF70000 Size: 139264 Path: C:\WINDOWS\system32\oledlg.dll Version: 5.1.2600.5512 Module: RICHED20.DLL Base: 0x74E30000 Size: 446464 Path: C:\WINDOWS\system32\RICHED20.DLL Version: 5.30.23.1230 Module: HHCTRL.OCX Base: 0x7E4B0000 Size: 561152 Path: C:\WINDOWS\System32\HHCTRL.OCX Version: 5.2.3790.4110 Module: crheapalloc.dll Base: 0x026E0000 Size: 151552 Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\crheapalloc.dll Version: 9.2.0.3 Module: cxlibw-1-6.dll Base: 0x49450000 Size: 1253376 Path: C:\WINDOWS\system32\cxlibw-1-6.dll Version: 10.0.5.871 Module: MSVCP60.dll Base: 0x76080000 Size: 413696 Path: C:\WINDOWS\system32\MSVCP60.dll Version: 6.2.3104.0 Module: DBGHELP.dll Base: 0x59A60000 Size: 659456 Path: C:\WINDOWS\system32\DBGHELP.dll Version: 5.1.2600.5512 Module: msi.dll Base: 0x7D1E0000 Size: 2867200 Path: C:\WINDOWS\system32\msi.dll Version: 3.1.4001.5512 Module: SXS.DLL Base: 0x7E720000 Size: 720896 Path: C:\WINDOWS\system32\SXS.DLL Version: 5.1.2600.5512 Module: crdb_ado.dll Base: 0x4EAF0000 Size: 405504 Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\crdb_ado.dll Version: 10.0.5.660 Module: BROHL07A.DLL Base: 0x03210000 Size: 372736 Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BROHL07A.DLL Version: 0.3.0.0 Module: BRUHL07A.DLL Base: 0x6A900000 Size: 1081344 Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BRUHL07A.DLL Version: 0.3.0.0 Module: SPOOLSS.DLL Base: 0x742E0000 Size: 86016 Path: C:\WINDOWS\system32\SPOOLSS.DLL Version: 5.1.2600.5512 Module: BRLHL07A.DLL Base: 0x03270000 Size: 86016 Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BRLHL07A.DLL Version: 0.3.0.0 Module: u35dtEN.dll Base: 0x03B40000 Size: 20480 Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\u35dtEN.dll Version: 10.0.5.14 Module: mswsock.dll Base: 0x71A50000 Size: 258048 Path: C:\WINDOWS\System32\mswsock.dll Version: 5.1.2600.5625 Module: winrnr.dll Base: 0x76FB0000 Size: 32768 Path: C:\WINDOWS\System32\winrnr.dll Version: 5.1.2600.5512 Module: onup.dll Base: 0x043E0000 Size: 851968 Path: C:\Lytec 2007\onup.dll Version: 1.0.9.9 Module: Wship6.dll Base: 0x58D40000 Size: 28672 Path: C:\WINDOWS\system32\Wship6.dll Version: 5.1.2600.5512 Module: olepro32.dll Base: 0x5EDD0000 Size: 94208 Path: C:\WINDOWS\system32\olepro32.dll Version: 5.1.2600.5512 Module: eliver.dll Base: 0x045B0000 Size: 3043328 Path: C:\Lytec 2007\eliver.dll Version: 3.0.1.6 Module: hnetcfg.dll Base: 0x662B0000 Size: 360448 Path: C:\WINDOWS\system32\hnetcfg.dll Version: 5.1.2600.5512 Module: wshtcpip.dll Base: 0x71A90000 Size: 32768 Path: C:\WINDOWS\System32\wshtcpip.dll Version: 5.1.2600.5512 Module: rasadhlp.dll Base: 0x76FC0000 Size: 24576 Path: C:\WINDOWS\system32\rasadhlp.dll Version: 5.1.2600.5512 Module: appHelp.dll Base: 0x77B40000 Size: 139264 Path: C:\WINDOWS\system32\appHelp.dll Version: 5.1.2600.5512 Module: SETUPAPI.dll Base: 0x77920000 Size: 995328 Path: C:\WINDOWS\system32\SETUPAPI.dll Version: 5.1.2600.5512 Module: ntshrui.dll Base: 0x76990000 Size: 151552 Path: C:\WINDOWS\system32\ntshrui.dll Version: 5.1.2600.5512 Module: ATL.DLL Base: 0x76B20000 Size: 69632 Path: C:\WINDOWS\system32\ATL.DLL Version: 3.5.2284.2 Module: browseui.dll Base: 0x75F80000 Size: 1036288 Path: C:\WINDOWS\System32\browseui.dll Version: 6.0.2900.5512 Module: SHDOCVW.dll Base: 0x7E290000 Size: 1519616 Path: C:\WINDOWS\system32\SHDOCVW.dll Version: 6.0.2900.5880 Module: CRYPTUI.dll Base: 0x754D0000 Size: 524288 Path: C:\WINDOWS\system32\CRYPTUI.dll Version: 5.131.2600.5512 Module: WINTRUST.dll Base: 0x76C30000 Size: 188416 Path: C:\WINDOWS\system32\WINTRUST.dll Version: 5.131.2600.5512 Module: IMAGEHLP.dll Base: 0x76C90000 Size: 163840 Path: C:\WINDOWS\system32\IMAGEHLP.dll Version: 5.1.2600.5512 Module: msadce.dll Base: 0x74060000 Size: 331776 Path: C:\Program Files\Common Files\System\msadc\msadce.dll Version: 2.81.3002.0 Module: msadcer.dll Base: 0x02870000 Size: 20480 Path: C:\Program Files\Common Files\System\msadc\msadcer.dll Version: 2.81.1132.0 |
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X002548
Not Just a Number
15586 Posts |
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tkizer
Almighty SQL Goddess
38200 Posts |
Posted - 2009-11-16 : 13:48:02
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| DBCC CHECKDB(dbNameGoesHere) needs to be run against to check for data corruption as that error indicates you've got data corruption. Post the entire output of that command in the Data Corruption forum here. Hopefully you've got good backups in place so you can do a restore if needed.Run DBCC CHECKDB inside Management Studio.Tara KizerMicrosoft MVP for Windows Server System - SQL Serverhttp://weblogs.sqlteam.com/tarad/Subscribe to my blog"Let's begin with the premise that everything you've done up until this point is wrong." |
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HolmesChiro
Starting Member
9 Posts |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 14:25:22
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| Ok so I downloaded Managment Studio and got the server connected. But I have no idea how to "run DBCC CheckDB." Is there a guide somewherE? |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 14:34:10
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| Ok I googled and I have no idea what I'm doing but I made a "new query" and pasted what I found:declare database_cursor CURSOR for select name from master..sysdatabasesdeclare @database_name sysnameopen database_cursorfetch next from database_cursor into @database_namewhile @@FETCH_STATUS=0begin print @database_name dbcc checkdb(@database_name) with no_infomsgs fetch next from database_cursor into @database_nameendclose database_cursordeallocate database_cursorand I got this error when I hit execute:Holmes ChiropracticMsg 916, Level 14, State 1, Line 9Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'Holmes Chiropractic'. |
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tkizer
Almighty SQL Goddess
38200 Posts |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 15:25:17
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| There are a few names listed, this is what I got for each:DBCC CHECKDB(Holmes Chiropractic)Msg 170, Level 15, State 1, Line 1Line 1: Incorrect syntax near 'Chiropractic'.DBCC CHECKDB(Holmes Chiropractic1)Msg 170, Level 15, State 1, Line 1Line 1: Incorrect syntax near 'Chiropractic1'.DBCC CHECKDB(holmeschiropractic)Msg 916, Level 14, State 1, Line 1Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'holmeschiropractic'. |
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russell
Pyro-ma-ni-yak
5072 Posts |
Posted - 2009-11-16 : 15:52:36
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| DBCC CHECKDB([Holmes Chiropractic]) |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 15:58:39
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| DBCC CHECKDB([Holmes Chiropractic])Msg 916, Level 14, State 1, Line 1Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'Holmes Chiropractic'.:( |
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russell
Pyro-ma-ni-yak
5072 Posts |
Posted - 2009-11-16 : 16:00:31
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| are you local admin on the box? |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 19:09:42
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| Ermm do you mean admin on the computer? If so, yes. Local admin for the server? I dunno. I just know that the server is on my computer. |
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HolmesChiro
Starting Member
9 Posts |
Posted - 2009-11-16 : 19:10:12
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| Also I restarted my computer and now the printing works but still doesnt work on computer #2... |
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tkizer
Almighty SQL Goddess
38200 Posts |
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GilaMonster
Master Smack Fu Yak Hacker
4507 Posts |
Posted - 2009-11-17 : 03:25:54
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| If you don't have a DBA, call Microsoft's customer support people and get them to help you through this. It will cost, but you've got serious problem there that needs to be resolved.--Gail ShawSQL Server MVP |
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