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 Attempt to fetch logical page...error printing

Author  Topic 

HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 13:31:27
Hello,

I hope this is the right place to post. I have zero experience with SQL and I googled my work's program error and found this place.

My work is running Lytec 2007. It's unsupported by the Lytec Tech people because they want us to buy their new version. So anyway, we have the Multi User program and Lytec is installed on 3 computers. My computer is also the server.

A few days ago I tried to print something in Lytec. I got this error:

Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.

I restarted the computer, but still got the error. Nothing has changed or been updated in Lytec. The weird thing is computer #3 prints just fine, but my computer and computer #2 get this error. Occasionally, if we try printing 5+ times, we get lucky and the document will print despite the error.

Can anyone help me fix this?

Here is the full report:

An error has occurred.  If you need to report this error, please be sure to include all information in this dialog.

Time of Error: 11/16/2009 10:17:28 AM
Program Version: Multi User
Server: SERVER\LYTEC_SQL
Client: server
Client OS: 5.1.2600, SP 3.0 (Service Pack 3), Product Type 1, Platform 2, Suite: 256
Client Processor: Intel 15 r-0x00000303 (Count/Active 2/0x00000003)
Connection: Holmes Chiropractic
Table: Billing Detail
Operation: Open Table
Error Numbers: 0x80040E14, 0x00000C14, 0x0000025D
Error Code: 42000

Short Error:
Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.

Error:
Source: Microsoft OLE DB Provider for SQL Server
Description: Attempt to fetch logical page (1:138440) in database 'Holmes Chiropractic' belongs to object 'syscomments', not to object 'Billing Detail'.
Error Message: IDispatch error #3092

Loaded Modules:
Exception 1: 0
Exception 1 Flag: 0
Exception 1 Address: 0x7C812AFB

Modules in Stack:
Module: Lytec.exe
Base: 0x00400000
Size: 8077312
Path: C:\Lytec 2007\Lytec.exe
Version: 13.3.2.1
Module: ntdll.dll
Base: 0x7C900000
Size: 729088
Path: C:\WINDOWS\system32\ntdll.dll
Version: 5.1.2600.5755
Module: kernel32.dll
Base: 0x7C800000
Size: 1007616
Path: C:\WINDOWS\system32\kernel32.dll
Version: 5.1.2600.5781
Module: Secur32.dll
Base: 0x77FE0000
Size: 69632
Path: C:\WINDOWS\system32\Secur32.dll
Version: 5.1.2600.5834
Module: ADVAPI32.dll
Base: 0x77DD0000
Size: 634880
Path: C:\WINDOWS\system32\ADVAPI32.dll
Version: 5.1.2600.5755
Module: RPCRT4.dll
Base: 0x77E70000
Size: 598016
Path: C:\WINDOWS\system32\RPCRT4.dll
Version: 5.1.2600.5795
Module: WININET.dll
Base: 0x771B0000
Size: 696320
Path: C:\WINDOWS\system32\WININET.dll
Version: 6.0.2900.5880
Module: CRYPT32.dll
Base: 0x77A80000
Size: 610304
Path: C:\WINDOWS\system32\CRYPT32.dll
Version: 5.131.2600.5512
Module: MSASN1.dll
Base: 0x77B20000
Size: 73728
Path: C:\WINDOWS\system32\MSASN1.dll
Version: 5.1.2600.5875
Module: msvcrt.dll
Base: 0x77C10000
Size: 360448
Path: C:\WINDOWS\system32\msvcrt.dll
Version: 7.0.2600.5512
Module: USER32.dll
Base: 0x7E410000
Size: 593920
Path: C:\WINDOWS\system32\USER32.dll
Version: 5.1.2600.5512
Module: GDI32.dll
Base: 0x77F10000
Size: 299008
Path: C:\WINDOWS\system32\GDI32.dll
Version: 5.1.2600.5698
Module: OLEAUT32.dll
Base: 0x77120000
Size: 569344
Path: C:\WINDOWS\system32\OLEAUT32.dll
Version: 5.1.2600.5512
Module: ole32.dll
Base: 0x774E0000
Size: 1298432
Path: C:\WINDOWS\system32\ole32.dll
Version: 5.1.2600.5512
Module: SHLWAPI.dll
Base: 0x77F60000
Size: 483328
Path: C:\WINDOWS\system32\SHLWAPI.dll
Version: 6.0.2900.5512
Module: MPR.dll
Base: 0x71B20000
Size: 73728
Path: C:\WINDOWS\system32\MPR.dll
Version: 5.1.2600.5512
Module: VERSION.dll
Base: 0x77C00000
Size: 32768
Path: C:\WINDOWS\system32\VERSION.dll
Version: 5.1.2600.5512
Module: MFC80.DLL
Base: 0x781D0000
Size: 1110016
Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80.DLL
Version: 8.0.50727.762
Module: MSVCR80.dll
Base: 0x78130000
Size: 634880
Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
Version: 8.0.50727.3053
Module: comdlg32.dll
Base: 0x763B0000
Size: 299008
Path: C:\WINDOWS\system32\comdlg32.dll
Version: 6.0.2900.5512
Module: COMCTL32.dll
Base: 0x5D090000
Size: 630784
Path: C:\WINDOWS\system32\COMCTL32.dll
Version: 5.82.2900.5512
Module: SHELL32.dll
Base: 0x7C9C0000
Size: 8482816
Path: C:\WINDOWS\system32\SHELL32.dll
Version: 6.0.2900.5622
Module: WINSPOOL.DRV
Base: 0x73000000
Size: 155648
Path: C:\WINDOWS\system32\WINSPOOL.DRV
Version: 5.1.2600.5512
Module: WS2_32.dll
Base: 0x71AB0000
Size: 94208
Path: C:\WINDOWS\system32\WS2_32.dll
Version: 5.1.2600.5512
Module: WS2HELP.dll
Base: 0x71AA0000
Size: 32768
Path: C:\WINDOWS\system32\WS2HELP.dll
Version: 5.1.2600.5512
Module: MSVCP80.dll
Base: 0x7C420000
Size: 552960
Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
Version: 8.0.50727.3053
Module: comctl32.dll
Base: 0x773D0000
Size: 1060864
Path: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
Version: 6.0.2900.5512
Module: MFC80ENU.DLL
Base: 0x5D360000
Size: 57344
Path: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL
Version: 8.0.50727.762
Module: DatabaseInterface 2007.dll
Base: 0x10000000
Size: 2236416
Path: C:\Lytec 2007\DatabaseInterface 2007.dll
Version: 2.0.0.1
Module: ODBC32.dll
Base: 0x74320000
Size: 249856
Path: C:\WINDOWS\system32\ODBC32.dll
Version: 3.525.1132.0
Module: odbcint.dll
Base: 0x012B0000
Size: 94208
Path: C:\WINDOWS\system32\odbcint.dll
Version: 3.525.1132.0
Module: uxtheme.dll
Base: 0x5AD70000
Size: 229376
Path: C:\WINDOWS\system32\uxtheme.dll
Version: 6.0.2900.5512
Module: CLBCATQ.DLL
Base: 0x76FD0000
Size: 520192
Path: C:\WINDOWS\system32\CLBCATQ.DLL
Version: 2001.12.4414.700
Module: COMRes.dll
Base: 0x77050000
Size: 806912
Path: C:\WINDOWS\system32\COMRes.dll
Version: 2001.12.4414.700
Module: msado15.dll
Base: 0x4DE10000
Size: 536576
Path: C:\Program Files\Common Files\System\ado\msado15.dll
Version: 2.81.1132.0
Module: MSDART.DLL
Base: 0x765B0000
Size: 151552
Path: C:\WINDOWS\system32\MSDART.DLL
Version: 2.81.1132.0
Module: xpsp2res.dll
Base: 0x016D0000
Size: 2904064
Path: C:\WINDOWS\system32\xpsp2res.dll
Version: 5.1.2600.5512
Module: OLEDB32.DLL
Base: 0x73160000
Size: 487424
Path: C:\Program Files\Common Files\System\OLE DB\OLEDB32.DLL
Version: 2.81.1132.0
Module: OLEDB32R.DLL
Base: 0x75350000
Size: 69632
Path: C:\Program Files\Common Files\System\OLE DB\OLEDB32R.DLL
Version: 2.81.1132.0
Module: sqloledb.dll
Base: 0x4DD00000
Size: 528384
Path: C:\Program Files\Common Files\System\Ole DB\sqloledb.dll
Version: 2000.85.1132.0
Module: MSDATL3.dll
Base: 0x60E30000
Size: 94208
Path: C:\Program Files\Common Files\System\Ole DB\MSDATL3.dll
Version: 2.81.1132.0
Module: NETAPI32.dll
Base: 0x5B860000
Size: 348160
Path: C:\WINDOWS\system32\NETAPI32.dll
Version: 5.1.2600.5694
Module: comsvcs.dll
Base: 0x76620000
Size: 1294336
Path: C:\WINDOWS\system32\comsvcs.dll
Version: 2001.12.4414.702
Module: colbact.DLL
Base: 0x75130000
Size: 81920
Path: C:\WINDOWS\system32\colbact.DLL
Version: 2001.12.4414.700
Module: MTXCLU.DLL
Base: 0x750F0000
Size: 77824
Path: C:\WINDOWS\system32\MTXCLU.DLL
Version: 2001.12.4414.706
Module: WSOCK32.dll
Base: 0x71AD0000
Size: 36864
Path: C:\WINDOWS\system32\WSOCK32.dll
Version: 5.1.2600.5512
Module: CLUSAPI.DLL
Base: 0x76D10000
Size: 73728
Path: C:\WINDOWS\system32\CLUSAPI.DLL
Version: 5.1.2600.5512
Module: RESUTILS.DLL
Base: 0x750B0000
Size: 73728
Path: C:\WINDOWS\system32\RESUTILS.DLL
Version: 5.1.2600.5512
Module: USERENV.dll
Base: 0x769C0000
Size: 737280
Path: C:\WINDOWS\system32\USERENV.dll
Version: 5.1.2600.5512
Module: DBNETLIB.DLL
Base: 0x6D4F0000
Size: 110592
Path: C:\WINDOWS\system32\DBNETLIB.DLL
Version: 2000.85.1132.0
Module: security.dll
Base: 0x71F80000
Size: 16384
Path: C:\WINDOWS\system32\security.dll
Version: 5.1.2600.5512
Module: msv1_0.dll
Base: 0x77C70000
Size: 151552
Path: C:\WINDOWS\system32\msv1_0.dll
Version: 5.1.2600.5876
Module: cryptdll.dll
Base: 0x76790000
Size: 49152
Path: C:\WINDOWS\system32\cryptdll.dll
Version: 5.1.2600.5512
Module: iphlpapi.dll
Base: 0x76D60000
Size: 102400
Path: C:\WINDOWS\system32\iphlpapi.dll
Version: 5.1.2600.5512
Module: ntdsapi.dll
Base: 0x767A0000
Size: 77824
Path: C:\WINDOWS\system32\ntdsapi.dll
Version: 5.1.2600.5512
Module: DNSAPI.dll
Base: 0x76F20000
Size: 159744
Path: C:\WINDOWS\system32\DNSAPI.dll
Version: 5.1.2600.5625
Module: WLDAP32.dll
Base: 0x76F60000
Size: 180224
Path: C:\WINDOWS\system32\WLDAP32.dll
Version: 5.1.2600.5512
Module: DBmsLPCn.dll
Base: 0x74CD0000
Size: 32768
Path: C:\WINDOWS\system32\DBmsLPCn.dll
Version: 2000.80.2039.0
Module: MSVCR71.dll
Base: 0x7C340000
Size: 352256
Path: C:\Lytec 2007\MSVCR71.dll
Version: 7.10.3052.4
Module: SQLOLEDB.RLL
Base: 0x01CD0000
Size: 61440
Path: C:\Program Files\Common Files\System\Ole DB\SQLOLEDB.RLL
Version: 2000.85.1132.0
Module: msadrh15.dll
Base: 0x4CA30000
Size: 57344
Path: C:\Program Files\Common Files\System\ado\msadrh15.dll
Version: 2.81.1132.0
Module: mrscn.dll
Base: 0x01F80000
Size: 1961984
Path: C:\Lytec 2007\mrscn.dll
Module: ACE32.DLL
Base: 0x12170000
Size: 856064
Path: C:\Lytec 2007\ACE32.DLL
Version: 7.10.0.11
Module: oledlg.dll
Base: 0x7DF70000
Size: 139264
Path: C:\WINDOWS\system32\oledlg.dll
Version: 5.1.2600.5512
Module: RICHED20.DLL
Base: 0x74E30000
Size: 446464
Path: C:\WINDOWS\system32\RICHED20.DLL
Version: 5.30.23.1230
Module: HHCTRL.OCX
Base: 0x7E4B0000
Size: 561152
Path: C:\WINDOWS\System32\HHCTRL.OCX
Version: 5.2.3790.4110
Module: crheapalloc.dll
Base: 0x026E0000
Size: 151552
Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\crheapalloc.dll
Version: 9.2.0.3
Module: cxlibw-1-6.dll
Base: 0x49450000
Size: 1253376
Path: C:\WINDOWS\system32\cxlibw-1-6.dll
Version: 10.0.5.871
Module: MSVCP60.dll
Base: 0x76080000
Size: 413696
Path: C:\WINDOWS\system32\MSVCP60.dll
Version: 6.2.3104.0
Module: DBGHELP.dll
Base: 0x59A60000
Size: 659456
Path: C:\WINDOWS\system32\DBGHELP.dll
Version: 5.1.2600.5512
Module: msi.dll
Base: 0x7D1E0000
Size: 2867200
Path: C:\WINDOWS\system32\msi.dll
Version: 3.1.4001.5512
Module: SXS.DLL
Base: 0x7E720000
Size: 720896
Path: C:\WINDOWS\system32\SXS.DLL
Version: 5.1.2600.5512
Module: crdb_ado.dll
Base: 0x4EAF0000
Size: 405504
Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\crdb_ado.dll
Version: 10.0.5.660
Module: BROHL07A.DLL
Base: 0x03210000
Size: 372736
Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BROHL07A.DLL
Version: 0.3.0.0
Module: BRUHL07A.DLL
Base: 0x6A900000
Size: 1081344
Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BRUHL07A.DLL
Version: 0.3.0.0
Module: SPOOLSS.DLL
Base: 0x742E0000
Size: 86016
Path: C:\WINDOWS\system32\SPOOLSS.DLL
Version: 5.1.2600.5512
Module: BRLHL07A.DLL
Base: 0x03270000
Size: 86016
Path: C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\BRLHL07A.DLL
Version: 0.3.0.0
Module: u35dtEN.dll
Base: 0x03B40000
Size: 20480
Path: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\u35dtEN.dll
Version: 10.0.5.14
Module: mswsock.dll
Base: 0x71A50000
Size: 258048
Path: C:\WINDOWS\System32\mswsock.dll
Version: 5.1.2600.5625
Module: winrnr.dll
Base: 0x76FB0000
Size: 32768
Path: C:\WINDOWS\System32\winrnr.dll
Version: 5.1.2600.5512
Module: onup.dll
Base: 0x043E0000
Size: 851968
Path: C:\Lytec 2007\onup.dll
Version: 1.0.9.9
Module: Wship6.dll
Base: 0x58D40000
Size: 28672
Path: C:\WINDOWS\system32\Wship6.dll
Version: 5.1.2600.5512
Module: olepro32.dll
Base: 0x5EDD0000
Size: 94208
Path: C:\WINDOWS\system32\olepro32.dll
Version: 5.1.2600.5512
Module: eliver.dll
Base: 0x045B0000
Size: 3043328
Path: C:\Lytec 2007\eliver.dll
Version: 3.0.1.6
Module: hnetcfg.dll
Base: 0x662B0000
Size: 360448
Path: C:\WINDOWS\system32\hnetcfg.dll
Version: 5.1.2600.5512
Module: wshtcpip.dll
Base: 0x71A90000
Size: 32768
Path: C:\WINDOWS\System32\wshtcpip.dll
Version: 5.1.2600.5512
Module: rasadhlp.dll
Base: 0x76FC0000
Size: 24576
Path: C:\WINDOWS\system32\rasadhlp.dll
Version: 5.1.2600.5512
Module: appHelp.dll
Base: 0x77B40000
Size: 139264
Path: C:\WINDOWS\system32\appHelp.dll
Version: 5.1.2600.5512
Module: SETUPAPI.dll
Base: 0x77920000
Size: 995328
Path: C:\WINDOWS\system32\SETUPAPI.dll
Version: 5.1.2600.5512
Module: ntshrui.dll
Base: 0x76990000
Size: 151552
Path: C:\WINDOWS\system32\ntshrui.dll
Version: 5.1.2600.5512
Module: ATL.DLL
Base: 0x76B20000
Size: 69632
Path: C:\WINDOWS\system32\ATL.DLL
Version: 3.5.2284.2
Module: browseui.dll
Base: 0x75F80000
Size: 1036288
Path: C:\WINDOWS\System32\browseui.dll
Version: 6.0.2900.5512
Module: SHDOCVW.dll
Base: 0x7E290000
Size: 1519616
Path: C:\WINDOWS\system32\SHDOCVW.dll
Version: 6.0.2900.5880
Module: CRYPTUI.dll
Base: 0x754D0000
Size: 524288
Path: C:\WINDOWS\system32\CRYPTUI.dll
Version: 5.131.2600.5512
Module: WINTRUST.dll
Base: 0x76C30000
Size: 188416
Path: C:\WINDOWS\system32\WINTRUST.dll
Version: 5.131.2600.5512
Module: IMAGEHLP.dll
Base: 0x76C90000
Size: 163840
Path: C:\WINDOWS\system32\IMAGEHLP.dll
Version: 5.1.2600.5512
Module: msadce.dll
Base: 0x74060000
Size: 331776
Path: C:\Program Files\Common Files\System\msadc\msadce.dll
Version: 2.81.3002.0
Module: msadcer.dll
Base: 0x02870000
Size: 20480
Path: C:\Program Files\Common Files\System\msadc\msadcer.dll
Version: 2.81.1132.0

X002548
Not Just a Number

15586 Posts

Posted - 2009-11-16 : 13:47:12
Are these the guys?

http://www.lytec.com/



Brett

8-)

Hint: Want your questions answered fast? Follow the direction in this link
http://weblogs.sqlteam.com/brettk/archive/2005/05/25/5276.aspx

Add yourself!
http://www.frappr.com/sqlteam



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tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-11-16 : 13:48:02
DBCC CHECKDB(dbNameGoesHere) needs to be run against to check for data corruption as that error indicates you've got data corruption. Post the entire output of that command in the Data Corruption forum here. Hopefully you've got good backups in place so you can do a restore if needed.

Run DBCC CHECKDB inside Management Studio.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

Subscribe to my blog

"Let's begin with the premise that everything you've done up until this point is wrong."
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 14:08:35
quote:
Originally posted by X002548

Are these the guys?

http://www.lytec.com/



Brett

8-)

Hint: Want your questions answered fast? Follow the direction in this link
http://weblogs.sqlteam.com/brettk/archive/2005/05/25/5276.aspx

Add yourself!
http://www.frappr.com/sqlteam







Yep, that's them.

I'm downloading Management Studio now and will try doing what tkizer said. We back up every day, but hopefully it wont come to that.
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 14:25:22
Ok so I downloaded Managment Studio and got the server connected. But I have no idea how to "run DBCC CheckDB." Is there a guide somewherE?
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 14:34:10
Ok I googled and I have no idea what I'm doing but I made a "new query" and pasted what I found:

declare database_cursor CURSOR for select name from master..sysdatabases
declare @database_name sysname

open database_cursor
fetch next from database_cursor into @database_name
while @@FETCH_STATUS=0
begin
print @database_name
dbcc checkdb(@database_name) with no_infomsgs
fetch next from database_cursor into @database_name
end

close database_cursor
deallocate database_cursor

and I got this error when I hit execute:

Holmes Chiropractic
Msg 916, Level 14, State 1, Line 9
Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'Holmes Chiropractic'.
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tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-11-16 : 14:47:58
Just run DBCC CHECKDB(dbNameGoesHere) in a new query window and change dbNameGoesHere to whatever databse name your application is using.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

Subscribe to my blog

"Let's begin with the premise that everything you've done up until this point is wrong."
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 15:25:17
There are a few names listed, this is what I got for each:

DBCC CHECKDB(Holmes Chiropractic)
Msg 170, Level 15, State 1, Line 1
Line 1: Incorrect syntax near 'Chiropractic'.

DBCC CHECKDB(Holmes Chiropractic1)
Msg 170, Level 15, State 1, Line 1
Line 1: Incorrect syntax near 'Chiropractic1'.

DBCC CHECKDB(holmeschiropractic)
Msg 916, Level 14, State 1, Line 1
Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'holmeschiropractic'.
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russell
Pyro-ma-ni-yak

5072 Posts

Posted - 2009-11-16 : 15:52:36
DBCC CHECKDB([Holmes Chiropractic])
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 15:58:39

DBCC CHECKDB([Holmes Chiropractic])
Msg 916, Level 14, State 1, Line 1
Server user 'SERVER\Holmes Chiropractic' is not a valid user in database 'Holmes Chiropractic'.


:(
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russell
Pyro-ma-ni-yak

5072 Posts

Posted - 2009-11-16 : 16:00:31
are you local admin on the box?
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 19:09:42
Ermm do you mean admin on the computer? If so, yes. Local admin for the server? I dunno. I just know that the server is on my computer.
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HolmesChiro
Starting Member

9 Posts

Posted - 2009-11-16 : 19:10:12
Also I restarted my computer and now the printing works but still doesnt work on computer #2...
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tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2009-11-16 : 19:13:30
Do you have a DBA in your organization that can help you with this? You've definitely got data corruption happening which is not going to be easy to fix unless you have DBA skills.

Tara Kizer
Microsoft MVP for Windows Server System - SQL Server
http://weblogs.sqlteam.com/tarad/

Subscribe to my blog

"Let's begin with the premise that everything you've done up until this point is wrong."
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GilaMonster
Master Smack Fu Yak Hacker

4507 Posts

Posted - 2009-11-17 : 03:25:54
If you don't have a DBA, call Microsoft's customer support people and get them to help you through this. It will cost, but you've got serious problem there that needs to be resolved.

--
Gail Shaw
SQL Server MVP
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