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pras2007
Posting Yak Master
216 Posts |
 Posted - 2009-06-25 : 08:19:58
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| Hello All,I’m trying to create a library of different types of request forms for a DBA. Does anyone know where I can download different types of request form a DBA? You can attach a copy of your own, if you would like to share. Please advice. Thanks. |
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tkizer
Almighty SQL Goddess
38200 Posts |
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pras2007
Posting Yak Master
216 Posts |
Posted - 2009-06-26 : 22:23:59
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| A request might be: to restore a database or a deployment plan. Thanks. |
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jrsansom
Starting Member
4 Posts |
Posted - 2009-06-28 : 16:02:55
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| I would have thought that you could create this documentation yourself with relative ease. All it takes is a little thought about the problem domain, i.e. what information would I (as a DBA) require in order to perform a Database Restore. Alternatively, if you are pressed for time you could kindly ask a DBA at your company, the next time they perform a relevant administrative task, to document the process and the information they required in order to action the task. It is quite likely that these persons are already documenting their work.John Sansom | www.johnsansom.com | |
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tkizer
Almighty SQL Goddess
38200 Posts |
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tfountain
Constraint Violating Yak Guru
491 Posts |
Posted - 2009-06-29 : 13:41:14
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| Same here (as Tara). We use a ticketing system that aligns with ISO 20000 guidelines and ITIL. Technically, it is a service desk based on the ITIL guidelines. |
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Need different types of request form for a DBA