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 Reporting Services Development
 Subscription logon failures

Author  Topic 

PaperStreet
Starting Member

4 Posts

Posted - 2005-05-11 : 09:52:50
I seem to have run into a couple of strange issues. Both involve the 'Logon Failed.' message. My environment is W2K server SP4, SQL Server 2000 SP3a, and SQLRS SP2.

Issue #1: I have some reports setup on a timed subscription for export to PDF to a network share. I originally noticed the following in the log files:

ReportingServicesService!library!d3c!5/10/2005-09:58:21:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerDisabledException: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content and then restart the service. Check the documentation for more information., ;

So, I obviously had issues with the way I had things setup. I fixed this yesterday by wiping out my encryption settings and reconfiguring. The log files now indicate no errors.

I have switched to a domain account for running Report Server which I have verified has proper access to the network file shares. I get the logon failed message when the subscription tries to run. I have tried other doamin accounts which I know have full access to the file shares, same issue. I have setup a share onthe local machine and got things to work. Ah ha! probably an issue with netowrk share permissions. But, immediately after writing to the local server share, I reset to point to the network share and it worked! Then I tried again and it failed!. I am so confused at this point I don't know what to do.

Issues #2: I have setup email subscriptions for a couple of reports. Same server, both render fine in Report Manager, one emails fine, the other I get a logon failure. Now here comes the even stranger part. If I try and send the report that works to another girl in the same department, I get a logon failure. Switch it back, and it works fine. I have verified the email address. There are no bad/dropped messages in the SMTP folders.

So, anyone have any clues what could be causing these logon failures? I have verified every permission I can think of and have found nothing.

Thanks.
   

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