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SP4 installation error ...

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Topic

nishithrn
Yak Posting Veteran

58 Posts

Posted - 2005-11-07 : 08:15:51

Hello Friends,
I am installing SQL Server 2000 SP4 and am unable to do so. The sqlsp log file displayes the following error:

17:18:11 Begin Setup
17:18:11 Version on Media: 8.00.2039
17:18:11 Mode = Normal
17:18:11 ModeType = NORMAL
17:18:12 Loading library - sqlsut.dll (#L1)
17:18:12 Begin: SetupInitialize()
17:18:12 End: SetupInitialize()
17:18:12 Begin: CheckFixedRequirements()
17:18:12 Platform ID: 0xf00000
17:18:12 Version: 5.0.2195
17:18:12 File Version - C:\WINNT\system32\shdocvw.dll: 6.0.2800.1622
17:18:12 End: CheckFixedRequirements()
17:18:12 Begin Action: CheckRequirements
17:18:12 Processor Architecture: x86 (Pentium)
17:18:12 Service Pack: 1024
17:18:12 ComputerName: PSSRV03
17:18:12 User Name: Administrator
17:18:12 IsAllAccessAllowed returned: 1
17:18:12 OS Language: 0x409
17:18:12 End Action CheckRequirements
17:18:12 CreateSetupTopology(PSSRV03), Handle : 0x1904840, returned : 0
17:18:12 CreateSetupTopology returned : 0, Handle : 0x1904840
17:18:12 Topology Type : 1, Return Value : 0
17:18:12 ST_GetPhysicalNode returned : 0, PNHandle : 0x1904860
17:18:12 PN_EnumerateEx returned : 0
17:18:12 PN_GetSQLStates returned : 0, SqlStates : 0x88008225
17:18:12 PN_StartScan [0x1904860] returned : 0
17:18:12 PN_GetNext [0x1904860] returned : 0, Handle: [0x1904de8]
17:18:12 SQLI_GetPackageId [0x1904de8] returned : 0, PackageId = 0x3
17:18:12 SQLI_GetVersion [0x1904de8] returned : 0, Version = 8.00.194
17:18:12 PN_GetNext [0x1904860] returned : 18, Handle: [0x0]
17:18:12 ReleaseSetupTopology
17:18:12 This combination of Package and Operating System allows a full product install.
17:18:12 Begin: SetupInstall()
17:18:12 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir ...
17:18:12 CommonFilesDir=C:\Program Files\Common Files
17:18:12 Windows Directory=C:\WINNT17:18:12 Program Files=C:\Program Files17:18:12 TEMPDIR=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp17:18:12 End: SetupInstall()
17:18:12 Begin: ShowDialogs()
17:18:12 Initial Dialog Mask: 0x8300037, Disable Back=0x1
17:18:12 Begin Action ShowDialogsHlpr: 0x1
17:18:12 Begin Action: DialogShowSdWelcome
17:18:17 End Action DialogShowSdWelcome
17:18:17 Dialog 0x1 returned: 1
17:18:17 End Action ShowDialogsHlpr
17:18:17 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
17:18:17 Begin Action ShowDialogsHlpr: 0x2
17:18:17 Begin Action: DialogShowSdMachineName
17:18:17 ShowDlgMachine returned: 1
17:18:17 Name = PSSRV03, Type = 0x1
17:18:17 End Action DialogShowSdMachineName
17:18:17 begin ShowDialogsUpdateMask
17:18:17 nFullMask = 0x8300037, nCurrent = 0x2, nDirection = 0
17:18:17 Updated Dialog Mask: 0xbf00035, Disable Back = 0x1
17:18:17 Dialog 0x2 returned: 0
17:18:17 End Action ShowDialogsHlpr
17:18:17 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
17:18:17 Begin Action ShowDialogsHlpr: 0x4
17:18:17 Begin Action: DialogShowSdInstallMode
17:18:17 ShowDlgInstallMode returned: 1
17:18:17 InstallMode : 0x2
17:18:17 End Action DialogShowSdInstallMode
17:18:17 begin ShowDialogsUpdateMask
17:18:17 nFullMask = 0xbf00035, nCurrent = 0x4, nDirection = 1
17:18:17 Updated Dialog Mask: 0xb000627, Disable Back = 0x1
17:18:17 Dialog 0x4 returned: 1
17:18:17 End Action ShowDialogsHlpr
17:18:17 ShowDialogsGetDialog returned: nCurrent=0x20,index=5
17:18:17 Begin Action ShowDialogsHlpr: 0x20
17:18:17 Begin Action: DialogShowSdLicense
17:18:21 End Action DialogShowSdLicense
17:18:21 Dialog 0x20 returned: 1
17:18:21 End Action ShowDialogsHlpr
17:18:21 ShowDialogsGetDialog returned: nCurrent=0x200,index=9
17:18:21 Begin Action ShowDialogsHlpr: 0x200
17:18:21 Begin Action: DialogShowSdInstanceName
17:18:21 Begin Action: ShowDlgInstanceName
17:18:22 This machine has SQL Server 2000 SP3 already installed
17:18:22 Version of installed Service Pack: 8.00.761
17:18:22 The language on the CD is 1033 and installed is 1033
17:18:22 End Action : Verify Language
17:18:22 SKU is : Enterprise Edition
17:18:22 End Action: ShowDlgInstanceName
17:18:22 ShowDlgInstanceName returned : 0
17:18:22 InstanceName : MSSQLSERVER
17:18:22 End Action DialogShowSdInstanceName
17:18:22 begin ShowDialogsUpdateMask
17:18:22 nFullMask = 0xb000627, nCurrent = 0x200, nDirection = 0
17:18:22 Updated Dialog Mask: 0xbc00627, Disable Back = 0x1
17:18:22 Dialog 0x200 returned: 0
17:18:22 End Action ShowDialogsHlpr
17:18:22 ShowDialogsGetDialog returned: nCurrent=0x400,index=10
17:18:22 Begin Action ShowDialogsHlpr: 0x400
17:18:22 Begin Action: DialogShowSdMaintain
17:18:22 ShowDlgMaintainInstall returned : 1
17:18:22 Type : 0xc
17:18:22 CreateSetupTopology(PSSRV03), Handle : 0x1904840, returned : 0
17:18:22 CreateSetupTopology returned : 0, Handle : 0x1904840
17:18:22 Topology Type : 1, Return Value : 0
17:18:22 ST_GetPhysicalNode returned : 0, PNHandle : 0x1904860
17:18:22 PN_EnumerateEx returned : 0
17:18:22 PN_GetSQLStates returned : 0, SqlStates : 0x88008225
17:18:22 PN_GetInstance for MSSQLSERVER [0x1904860] returned : 0
17:18:22 SQLI_GetPackageId [0x1904de8] returned : 0, PackageId = 0x3
17:18:22 SQLI_GetVersion [0x1904de8] returned : 0, Version = 8.00.194
17:18:22 SQLI_GetSQLStates for MSSQLSERVER [0x1904de8] returned : 0, SQLStates: 0x400205
17:18:22 SQLI_GetInstallPath [0x1904de8] returned : 0, Path = E:\Program Files\Microsoft SQL Server\MSSQL
17:18:22 SQLI_GetDataPath [0x1904de8] returned : 0, DataPath = D:\Microsoft SQL Server\MSSQL
17:18:22 SQLI_GetVersion [0x1904de8] returned : 0, Version = 8.00.194
17:18:22 SQLI_GetRegKeyRoot [0x1904de8] returned : 0, RegKeyRoot = Software\Microsoft\MSSQLServer
17:18:22 SQLI_GetPackageName [0x1904de8] returned : 0, szPackage = Enterprise Edition
17:18:22 SQLI_GetPackageId [0x1904de8] returned : 0, PackageId = 0x3
17:18:22 Previous Install Path: E:\Program Files\Microsoft SQL Server\MSSQL
17:18:22 Previous Install Data: D:\Microsoft SQL Server\MSSQL
17:18:22 Previous Install Version: 8.00.194
17:18:22 ReleaseSetupTopology
17:18:22 End Action DialogShowSdMaintain
17:18:22 begin ShowDialogsUpdateMask
17:18:22 nFullMask = 0xbc00627, nCurrent = 0x400, nDirection = 1
17:18:22 Updated Dialog Mask: 0xb002627, Disable Back = 0x1
17:18:22 Dialog 0x400 returned: 1
17:18:22 End Action ShowDialogsHlpr
17:18:22 ShowDialogsGetDialog returned: nCurrent=0x2000,index=13
17:18:22 Begin Action ShowDialogsHlpr: 0x2000
17:18:22 Begin Action: DialogShowSdUpgrade
17:18:22 ShowDlgUpgrade returned : 1
17:18:22 Checking databases on instance 'MSSQLSERVER'
17:18:22 Authenticate access
17:18:22 Begin SDPassword Dialog
17:18:23 End SDPassword Dialog
17:18:24 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SqlSetup\Bin\scm.exe -Silent 1 -Action 6 -Service MSSQLSERVER
17:19:04 Process Exit Code: (0)
17:19:04 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SqlSetup\Bin\scm.exe -Silent 1 -Action 1 -Service MSSQLSERVER -StartupOptions \-T4022
17:49:09 Process Exit Code: (1460) This operation returned because the timeout period expired.

18:26:58 A service control operation failed for the MSSQLSERVER service: 1460
This operation returned because the timeout period expired.

18:26:58 Setup was unable to verify the state of the server for an upgrade. Verify the server is able to start and that you provided a valid sa password and restart setup.
18:26:58 End Action DialogShowSdUpgrade
18:26:58 End: ShowDialogs()
18:26:58 Action CleanUpInstall:
18:26:58 Installation Failed.

Can anyone suggest on this .???

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