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 IO delay error

Author  Topic 

CanadaDBA

583 Posts

Posted - 2007-10-12 : 11:06:21
My developers complain about errors and intrruptions from SQL Server on one of the servers. I checked the server's log and found there are error messages like as below:

SQL Server has encountered 1 occurrence(s) of IO requests taking longer than 15 seconds to complete on file [E:\Program Files\Microsoft SQL Server\MSSQL\data\templog.ldf] in database [tempdb] (2). The OS file handle is 0x000003B8. The offset of the latest long IO is: 0x0000000006f000

SQL Server has encountered 1 occurrence(s) of IO requests taking longer than 15 seconds to complete on file [E:\Program Files\Microsoft SQL Server\MSSQL\Data\WebDev.mdf] in database [WebDev] (28). The OS file handle is 0x00000558. The offset of the latest long IO is: 0000000000000000

What is it related to? What should I do?

Thanks,

Canada DBA

Kristen
Test

22859 Posts

Posted - 2007-10-12 : 11:10:02
Possible multiple-retries on the disk (eventually successful, but disk could be failing).

Or RAID running slowly because it is rebuilding.

Or rubbish hardware
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CanadaDBA

583 Posts

Posted - 2007-10-12 : 12:41:31
I think your last guess is correct :)

The users get this error: "A transport-level error has occured when receiving results from the server. (provider: TCP Provider, error: 0-An existing connection was forcibly closed by the remote host."

Canada DBA
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OldHippy
Starting Member

5 Posts

Posted - 2007-10-12 : 16:08:04
What is your disk configuration?

Are log files on the same drives as your data files?
It's possible you can move them away from the data files for better
fault tolerance and performance.

Mike
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graz
Chief SQLTeam Crack Dealer

4149 Posts

Posted - 2007-10-12 : 16:14:58
CanadaDBA, your first error message is a disk error and the second is a network error.

We saw these on a system attached to a SCSI drive array (sorry, don't know the details). They churned through the log looking for any problems but never found anything. The problem never occurred again. No idea what caused it.

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