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Page47
Master Smack Fu Yak Hacker

2878 Posts

Posted - 2002-06-12 : 08:33:34
I am curious how this works....

I am guessing that the Ask SQL Team questions are queued before they get posted to the forum. I'd imagine it's a manual process of determining which forum the question belongs in.

I'd like to know how much time...datediff(hh,AskDateTime,PostDateTime)...there is between the asking and the posting of these types of questions. Additionally, I am wondering if the Asker is automatically subscribed to the question and thus recieves an email when a follow up is posted.

I ask because, I feel like quite often, someone will reply to AskSQLTeam with "Please post ddl" or "What do you mean by this" and the thread just dies.

<O>

Nazim
A custom title

1408 Posts

Posted - 2002-06-12 : 08:41:51
In my initial days with SQLTeam . i had used AskSQLTeam feature. i think it usually takes a day or two to get the question in the forums. and i cant think of a automated process of assigning the appropriate forum . i assume the hard work is done by the moderators. yeah , they are automatically subscribed as i had recieved a email when a follow up is posted. i remember once they never emailed me and i had to ask that question again and again.

i dont know how things are changed from then till now.

Moderators can give us more info on it.


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What lies behind you and what lies ahead of you are small matters compared to what lies within you.-Ralph Waldo Emerson
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2002-06-12 : 09:00:17
quote:
I am guessing that the Ask SQL Team questions are queued before they get posted to the forum.
Yep.
quote:
I'd imagine it's a manual process of determining which forum the question belongs in.
Yep.
quote:
I'd like to know how much time...datediff(hh,AskDateTime,PostDateTime)...there is between the asking and the posting of these types of questions.
Depends. If a weekend intervenes it'll delay the process a day or two. Usually 24 hours.

As far as why it should take 24 or 48 hours to post a question to the forum, hey, if they need an immediate response they can always register and post directly. It says this very clearly in the Ask SQL Team page. Every week or so we get people who post the same question 2 or 3 times, but I suspect that's usually because of a page timeout. Sometimes not though; they'll make the effort to say "I posted this 2 hours ago and didn't get a response." Hmmmm. Wait another 2 hours buddy, and it STILL won't be answered.

How many posts do you see that say "URGENT" or "NEED IMMEDIATE HELP"? Someone actually posted something like "Is this forum dead?...I haven't seen any activity in 2 days." WTF? As you can imagine, that question never got posted

quote:
Additionally, I am wondering if the Asker is automatically subscribed to the question and thus recieves an email when a follow up is posted.
Have to ask graz, I know there is a feature but I don't know if it works. And it's really useless if they don't provide a real email address.
quote:
I ask because, I feel like quite often, someone will reply to AskSQLTeam with "Please post ddl" or "What do you mean by this" and the thread just dies.
Which is a shame really, but I have no sympathy for people who simply refuse to read the FAQ or the instructions on the ASK SQL Team page. They didn't expend any effort on their question, why should we do so in answering it? There's a great truth in the statement "you have to help us help you; give us this information" and they just don't.
quote:
i assume the hard work is done by the moderators
It's not really THAT hard...
quote:
i cant think of a automated process of assigning the appropriate forum
You're not alone there.

Oh, and here's another peeve: it says VERY CLEARLY on the page that if you submit to Ask SQL Team DO NOT post the same question in the forums. Ever notice how many questions surface again 3 days after they've already been answered?????

graz's initial intent was for these questions to stimulate an article out of the authors, in case something really juicy showed up; that's why they get reviewed beforehand. You can tell that doesn't happen often, nor does motivation flow easily

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Nazim
A custom title

1408 Posts

Posted - 2002-06-12 : 09:15:24
yeah, i know most of graz's Article are answers to a particular question. i appreciate his skills in converting a simple q to a full fledge article.
quote:

graz's initial intent was for these questions to stimulate an article
out of the authors, in case something really juicy showed up; that's why they get reviewed beforehand.



i think graz should add up forum search link in the discalimer , that might help to reduce lot of repeated questions .

yeah, when specially all the motivation is directed to nataile
quote:

You can tell that doesn't happen often, nor does motivation flow easily



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What lies behind you and what lies ahead of you are small matters compared to what lies within you.-Ralph Waldo Emerson
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2002-06-12 : 09:23:31
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm, Natalie

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graz
Chief SQLTeam Crack Dealer

4149 Posts

Posted - 2002-06-12 : 10:14:34
Ask SQLTeam questions get an email with a link to their question in the forums. If they want continued notification they'll need to sign up and subscribe to the topic.

quote:
i think graz should add up forum search link in the discalimer , that might help to reduce lot of repeated questions


Possibly but I doubt it. There's already a link to the FAQ and people don't read that before posting a question. They also don't search the site. I've received questions that match an article title literally word for word ... when that article is the first one listed on the homepage. The sheer inability of people to search for their own answers constantly amazes me.

The Ask SQLTeam are parsed to give us a chance to write an article. I was hoping they would do a better job at providing articles. As you can see ... not so much :)

Other than that I think rob covered most of it. Any additional questions?

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Creating tomorrow's legacy systems today.
One crisis at a time.
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2002-06-13 : 09:12:44
quote:
There's already a link to the FAQ and people don't read that before posting a question. They also don't search the site. I've received questions that match an article title literally word for word ... when that article is the first one listed on the homepage. The sheer inability of people to search for their own answers constantly amazes me.

Case in point:

http://www.sqlteam.com/forums/topic.asp?TOPIC_ID=16763

Not to mention the absolute LOATHING of people to check Books Online first; I mean, you'd think there was kiddie porn or torture pictures in it.

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M.E.
Aged Yak Warrior

539 Posts

Posted - 2002-06-13 : 10:56:21
My first post on here a couple years ago I believe and I know I posted without looking in BOL (the answer was there... I think I was directed to it quite quickly)... Part of the reason is I didn't believe BOL to be all to helpful.

Think when someone posts a question you include a check box at the bottom that needs to be checked by the user saying something like:

I hereby state that I have researched this question in Books Online and realize that any question that can be answered in BOL, can and will be answered with 'Look it up in BOL'.

Maybe include the somewhere in there for fun.

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The best answer = just do as rob or page47 say.
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